Privacy Policy

1. Who we are

City and Metro Spaces Gh Ltd (“we”, “us”, “our”) is the data controller for personal information collected through cityandmetrospacesgh.com and in the course of our brokerage services. We comply with Ghana's Data Protection Act, 2012 (Act 843).

2. Information we collect

• Contact details you provide (name, email, phone, WhatsApp).
• Enquiry details and property preferences.
• Identity and financial documents required for a transaction (KYC).
• Technical data (device, browser, IP) collected automatically to keep the Site secure.

3. How we use it

• Respond to enquiries and match you with suitable properties.
• Perform due diligence, title checks, and complete transactions.
• Send transactional messages and, where you opt in, occasional market updates.
• Meet legal, tax, and anti-money-laundering obligations in Ghana.

4. Sharing

We share information only with parties needed to serve you — lawyers, the Lands Commission, banks, verified counterparties — or when required by law. We do not sell your data.

5. Cookies

The Site uses essential cookies to function and, if enabled, basic analytics to understand usage in aggregate. You can disable cookies in your browser.

6. Retention

We keep personal information only as long as reasonably necessary or as required by law, then securely delete or anonymise it.

7. Your rights

You may request access, correction, or deletion of your personal data, or withdraw consent for marketing. Contact office@cityandmetrospacesgh.com. You may also complain to the Data Protection Commission of Ghana at dataprotection.org.gh.

8. Security

We use reasonable technical and organisational measures to protect your data. No online transmission is 100% secure — please share sensitive documents through the channels we recommend.

9. Contact

Data protection queries: email office@cityandmetrospacesgh.com or call +233 (0) 24 657 7689.